Check out our Frequently Asked Questions below.

Can’t find what you’re looking for? Fill out a Contact Form or send us an email at info@xceedpkg.com!

At Xceed, we use advanced digital printing methods to create your custom product. Unlike other printing methods, which usually require custom plates to transfer images and designs, digital printing translates an image directly from a digital file and uses LED inkjet technology to deposit pigments in the full CMYK color spectrum plus CMYK+W, CMYKOV, CMYKOV+W.

Our LED inks are odorless, maintain flexibility for creasing and can withstand against rubbing and scuffing. Our inks also meet OCC Certification for recyclability & repulpability.

At Xceed, we’ve chosen digital printing because it allows us to print your designs on demand while still maintaining high-quality graphics. With digital printing, you have the flexibility to try different looks for your project without investing in long runs and large orders using traditional printing methods.

Please reference our Artwork Guidelines for more tips!

At Xceed, our products are all designed for either 200 lb B-Flute (1/8” thickness) or 200 lb E-Flute (1/16” thickness) corrugated. Our system automatically selects the optimal flute size based on the product style and the dimension you choose.

All of our box styles can be found here! We’ve categorized our offering into three main product categories: Mailers, Shippers and Beverage Carriers.

Can’t find what you’re looking for? Contact us for a custom quote!

Premium White Gloss adds an elegant shine to your design as well as a pure white surface for vibrant colors to pop!

Standard White Matte is a flat white material commonly used for promotional packaging and POP.

Kraft brown is the standard natural color of corrugated. This material gives your design an “organic” look and feel.

All of our products allow for Inside Print, Outside Print, or Inside/Outside Print

With our online Design Workshop, you can completely customize your packaging with a personalized message, vibrant colors, images, logos & playful patterns! Here’s what you’ll experience with each design:

3D Preview: See your design come to life!

Inside & Outside Views: View the inside and outside graphics on a flat layout.

Add Image: Upload your own logos, images or photos in JPEG, JPG, PNG, SVG or PDF format.

Smartphone Images: Select our Smartphone option, scan the QR code and upload photos directly from your smartphone or mobile device.

Add Text: Change your font style and color to display your message clearly.

Color Settings & Patterns: Add a fun pattern or a pop of color to your entire design. Patterns can also be shifted horizontally & vertically as well as scaled up or down and rotated.

Panel Color: Only want to design on certain panels? Choose a solid color for each individual panel!

Yes! When designing your box, you do have the option to save your design and come back to it later.

Not ready to purchase? Simply move completed items from your cart to your wish list so you don’t lose your work.

If you opt to bypass our online Design Tool, switch to our 2D preview. Select Download PDF to receive your Hi-Res Layered PDF file. Upload your PDF die line into Adobe Illustrator or Photoshop, create your custom graphics, save & export.     

Always refer to our Artwork Guidelines before uploading files.

Navigate back to the products page. Make sure to re-select the correct sizing, otherwise your design will not print correctly.

Select Upload to upload your print ready PDF. Choose your quantity and select ADD TO CART

Always refer to our Artwork Guidelines before uploading files.

Please note: By clicking Upload, you understand that your design will be considered final and ready for production.

To ensure your artwork files are production ready, please reference our Artwork Guidelines.

Our minimum order quantity is 100

We do offer a sample order quantity of 1 for all products at a cost of $100 per box. Only one sample of each box type can be placed in a single order.

To check the status of your order, navigate to your Account Dashboard, then Orders. The order status will update when your boxes are in production.

Our standard production time is 15-20 business days, not including shipping time

All orders will ship from Bridgeton, MO.

Xceed currently offers the following shipping options:

  • Local Pickup
  • UPS 2nd Day Air
  • UPS 3 Day Select
  • UPS Next Day Air
  • UPS Ground

Yes, you can arrange pickup for your orders. Please select “Local Pickup” in the shipping options. You will be notified when the order is ready to be picked up at our location.

Orders may only be refunded after internal review. Orders must be returned to our facility in full and upon further investigation, Xceed will determine if a refund or rerun is applicable. Please contact info@xceedpkg.com and include your order number if you’d like to initiate a return.

To reorder a previous order simply navigate to your Account Dashboard > Orders > Select Reorder